It doesn’t have to be as difficult as you think. It’s true that most employees have difficulty reading a list of ethical do’s and don’t’s and putting them into practice in the real world. Why? The answer is simple – because the process is usually approached backwards.
Before your employees can put your rules in place, they need to recognize that they are in a situation which requires that the rules be considered. We accomplish this critical task in our workplace ethics training by walking users through the thought process. Learners must realize that your code of conduct isn’t there to provide more hoops for them to jump through – there are real world consequences for failing to follow your policy, whether it’s your organization losing credibility or the loss of their job. Realistic and relevant scenarios are utilized that force users to sort through different courses of conduct and identify relevant issues. Perhaps most importantly, the scenarios link with your organization’s specific relevant policies, reinforcing both your rules and the importance of issue-spotting before a conflict arises.